preparation, latte art, and customer service. Skilled in working in fast-paced
environments and maintaining high standards of beverage quality and cleanliness.
Committed to delivering outstanding customer experiences and growing within the
specialty coffee industry. - Using my personal qualities and skills,coupled with
knowledge derived from my study, seek to make worthwhile contributions to the
effectiveness and the growth of an organisation that aspires the excellence in its
business towards the accomplishments of its goals. - Motivated and customerfocused hospitality professional with strong barista and waiter experience in highpaced environments. Dedicated to delivering exceptional guest service and
contributing to the success of an internationally recognized cruise ship team. Seeking
to leverage my interpersonal skills, adaptability, and hospitality training in a dynamic
maritime environment.
SKILLS
- Espresso machine operation (La
Marzocco, Rancilio)
- Latte art and coffee aesthetics
- Customer service & upselling
- Cash handling & POS systems
- Inventory & stock rotation
- Coffee bean knowledge & grind
calibration
-Team player qualities
Expert in managing services delivered
operational effectiveness and customer
retention. Strong negotiation and
influencing skills. Strong leadership skills
with a track record of accomplishing
host's of results. Demonstrate ability to
handle and smoothen business
transactions and maintain clients. Abality
to work independently and meet deadlines
under intense situations. Remarkable
verbal and written communication skills
-Ability to work unsupervised and deliver
quality work
- Food safety & sanitation
- Positive and approachable manner
- Adaptable to change and and willing to
embrace new ideas and processes
- Enthusiasm to develop your skills and
knowledge
-Good level of literacy and numeracy
-High level of attention-to-detail
-Customer service skills and knowledge
