Home: S/o Prof. Sheikh Zafar Iqbal Ahmed, Mehtab Street near IMAM Bargah, Nankana Sahib, PAKISTAN
Current Address: Shuhada Street, Hara Sahman, Madinah Al Munawara.
IQAMA #2631267396, CONTACT# +966-54-4266932 ->CALL & WHATSAPP
WhatsApp: +92-333-8990559, Email: [email protected]
SUMMARY:
 Experienced Umrah Operations Manager with 4+ years of expertise in hotel management,
transport coordination, visa processing, and ticketing operations
 Skilled in leading teams, managing end-to-end pilgrim services, and ensuring smooth arrival
and departure processes.
 Proven track record in operational reporting, petty cash handling, and maintaining high
service standards in Saudi Arabia.
 Strong background in administration, problem-solving, and delivering efficient, customer-
focused travel solutions.
Skills Highlights
Task Oriented Creative CPD Social Development Problem Solving
HR Planner Efficient Public Dealing innovative
EXPERIENCES
 MANAGER OPERATIONS
INSIGHT TRAVEL & TOURISM COMPANY (SAUDI COMPANY) , MEDINA AL MUNAWARA
FROM JANUARY 2026 TO TILL DATE
Responsibilities:
 Hotel Management – Overseeing daily hotel operations to ensure high standards of
service and guest satisfaction.
 Transport Management – Coordinating transportation services efficiently for guests
and staff.
 Passport Management – Handling passport-related processes for clients and staff
accurately.
 Staff Management – Supervising and training staff to maintain productivity and service
quality.
 Arrival & Departure Management – Managing check-in and check-out procedures
seamlessly.
 Reputation Management – Maintaining a strong and positive presence in the hotel
market.
 Reporting – Preparing comprehensive reports on hotels, transport, and petty cash
management.
 Safety Measures – A specific and strong experience about manage, up-to-date and use of
safety measures.
 STAFF OPERATIONS (MEDINA) JUNE 2025 TO SEPTEMBER 2025
MEEZAB GROUP (HAJJ, UMRAH, TRAVELS, TOURS)
Responsibilities:
 Hotel Management – Overseeing daily hotel operations to ensure high standards of
service and guest satisfaction.
 Transport Management – Coordinating transportation services efficiently for guests
and staff.
 Staff Management – Supervising and training staff to maintain productivity and service
quality.
 Arrival & Departure Management – Managing check-in and check-out procedures
seamlessly.
 Reporting – Preparing comprehensive reports (Curki) on hotels, transport, and petty cash
management.
 Safety Measures – A specific and strong experience about manage, up-to-date and use of
safety measures.
 MANAGER OPERATIONS MAKKAH CITY (Sep 2022 to June 2025)
DUNYA TRAVELS, MAKKAH, SAUDI ARABIA
Responsibilities:
 Hotel Operations Oversight – Ensuring smooth day-to-day functioning of hotel services
and guest satisfaction.
 Transportation Coordination – Managing and organizing transport logistics for guests
and staff.
 Passport & Documentation Handling – Administering passport and related
documentation processes efficiently.
 Team Leadership & Supervision – Leading, guiding, and motivating staff to achieve
operational excellence.
 Guest Arrival & Departure Management – Streamlining check-in and check-out
procedures for a seamless experience.
 Market Reputation Enhancement – Upholding and promoting the company’s strong
reputation in the hospitality sector.
 Operational Reporting – Preparing detailed reports (Curki) on hotel operations,
transport services, and petty cash expenditures.
 Safety Measures – A specific and strong experience about manage, up-to-date and use of
safety measures.
 DIRECTOR (2011 TO 2023)
DAR E ARQAM SCHOOLS PAKISTAN
Academic Monitoring & Evaluation Inclusive Education Development
Academic Management Educational Leadership
Capacity Building Trainings CPD
HR & Administration Public/Social Dealing
Accounts & Finance Management Purchasing & Procurement
 ADMIN & ACCOUNTS EXECUTIVE
(AL-KHIDMAT FOUNDATION PAKISTAN) (DISTRCIT OFFICE FAISALABAD) (2008 TO 2010)
Staff Management Office Management Cash Collection from Sub offices
Event Management Manage Charity functions Charity Collection
Team Management Refresher Courses for Team Reporting (Admin & Accounts)
EDUCATION
1. MA Political Sciences 2. LLB (Specialty Copy Rights)
3. Graduation Journalism 4. Intermediate
5. Matriculation Science
CERTIFICATIONS
 Best Employee of the Year at DUNYA TRAVELS, MAKKAH 2023.
 Teachers’ Trainer SNC 2020 Govt. of the Punjab.
 Inclusive Education Rising Sun Institute for Special Children 16 th July 2012 to 20th July 2012
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