IT Support Engineer with 2+ years of experience in enterprise IT environments, specializing in Active Directory, network troubleshooting, and
system administration. Proven ability to reduce downtime, manage 300+ users, and deliver high-quality technical support in fast-paced
environments. Holding a transferable Iqama, enabling immediate and flexible employment within Saudi Arabia.
SKILLS
Programming & Development: Java, Kotlin, Python, Android development, SDLC
Networking & Infrastructure: Routing, Switching, VLAN, Subnetting, Cisco IOS, Network configuration, Network Troubleshooting, Active
Directory, IT Operations, Ticketing System, Any Desk, Google Workplace
Data & Analytics: Data Analysis, Google Colab
IT Support & Operations: IT Support, Technical Support, IT Systems Maintenance, Hardware Troubleshooting, Software Troubleshooting,
Software installation, Software Upgrades, IT asset management, System operations, IT processes documentation, SOPs
Tools & Productivity: Android Studio, Microsoft Office
Education & Mentorship: Curriculum design, Lesson planning, Classroom management, Student mentoring, Practical demonstrations
