From coordinating a handful of delivery riders to managing end-to-end last-mile and Q commerce & E Commerce logistics across high-volume platforms like Talabat, Jahez, Deliveroo, Temu, and Shein, my journey in operations has been all about precision, speed, and impact. I thrive on turning complex delivery networks into smooth, efficient systems where every order reaches its destination on time.
Over the past 3+ years, Gcc country I’ve progressed from Operations Supervisor to Operations Manager, gaining hands-on expertise in real-time dispatch, fleet and rider management, route optimization, transportation planning, and warehouse coordination. I take pride in improving KPIs, reducing delivery delays, and managing high-volume distribution networks handling 30K+ shipments/day.and managed large teams (up to 1500 Riders,staff )and driving operational efficiency while keeping teams motivated and service quality consistent.
My approach combines data-driven decision-making with practical, on-the-ground leadership:
✔ Streamlining last-mile delivery operations to meet 10–30 minute SLAs
✔ Optimizing fleet utilization and route planning for maximum efficiency
✔ Coordinating cross-functional teams, vendors, and warehouses for seamless operations
✔ Monitoring KPIs and process metrics to continuously improve performance
✔ Resolving customer issues swiftly to maintain satisfaction
I am passionate about transforming logistics challenges into scalable solutions and creating high-performing teams that deliver results. If you’re looking to connect or discuss innovative logistics strategies, feel free to reach out—I’m always open to meaningful conversations and collaboration.????
Contact :566553811
Location: Jeddha / Riyadh / Damam
