DHAHAA .M
Operations Coordinator Business Operations Data & Process
Optimization
[email protected] +966537045595

Jeddah, Saudi Arabia (Open to relocation across KSA) Indian 23rd Dec 1999

Transferable Iqama Saudi Driving License


PROFILE

Detail-oriented Operations Coordinator with an MSc in Strategic Marketing and Global Business Development and experience
in operations support, data analysis, reporting, and cross-functional coordination. Skilled in managing workflows, tracking
performance, ensuring data accuracy, and supporting efficient execution of daily operations. Proven ability to work in fast-
paced environments, handle multiple priorities, and contribute to process improvement and operational excellence.

AREAS OF INTERESTS

Operations Coordination & Execution Business Operations & Process Optimization
Data Analysis & Reporting Logistics & Supply Chain Operations

Workflow Management & Task Coordination Stakeholder & Client Coordination

Performance Monitoring & KPI Tracking Process Improvement & Operational Efficiency

PROFESSIONAL EXPERIENCE

Business Development & Commercial Analyst 05/2025 – 11/2025 Chennai, India
LMES Academy Pvt Ltd
Supported daily operations by tracking workflows, tasks, and performance metrics





Managed data reporting and ensured accuracy across operational reports





Coordinated with sales, operations, and finance teams for smooth execution





Prepared dashboards and reports for decision-making and performance tracking





Followed up on operational issues and ensured timely resolution





Assisted in process improvement and documentation of workflows





Marketing & Operations Data Analyst 03/2024 – 12/2024 Hatfield, United Kingdom
Yodel
Analyzed operational and logistics data to support performance monitoring





Built and maintained KPI dashboards using advanced Excel





Managed large datasets ensuring accuracy and consistency





Identified trends, inefficiencies, and supported process improvements





Coordinated with cross-functional teams for reporting and execution





Documented processes and maintained structured reporting systems





CORE SKILLS

Operations Coordination & Execution Data Analysis & Reporting (Excel, Power BI)

Workflow & Task Management KPI Tracking & Performance Monitoring

Cross-functional Coordination Process Improvement & Optimization
Documentation & Data Accuracy Problem Solving & Issue Resolution

Time Management & Multi-tasking
EDUCATION

MSc Strategic Marketing with Global Business Development 2023 – 2024 United Kingdom
University of Hertfordshire

BTech – Computer Science and Engineering 2018 – 2022 India
B.S. Abdur Rahman Crescent Institute of Science & Technology

TECHNICAL SKILLS & TOOLS

Microsoft Excel (Advanced – Data Analysis, Dashboards, Reporting) Power BI (Reporting & Visualization)
Google Sheets Microsoft Office Suite (Word, PowerPoint, Outlook) CRM Systems (Zoho, Salesforce – User Level)
Data Reporting & Documentation Tools


CERTIFICATES

HubSpot Inbound Marketing Certification Diploma in Digital Marketing

LANGUAGES

Tamil English Arabic Urdu Malayalam


ADDITIONAL INFORMATION

Immediate Joiner Transferable Iqama

Valid Saudi Driving License Open to relocation across KSA
Riyadh, Job Seekers, OPERATIONS / BUSINESS ANALYSIS
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