AUTOMOTIVE AFTERSALES /MAINTENANCE /SERVICE MANAGER (MECHANICAL ENGINEER )

**Mechanical Engineer with 13+ years of experience in automotive after-sales within authorized dealerships, focused on customer satisfaction (CSI), profitability, and long-term client relationships through service excellence and operational efficiency, with strong knowledge of OEM standards, workshop operations, tools & equipment management, warranty systems, and coordination with regional management.

Extensive expertise in fleet maintenance management for vehicles, trucks, and heavy equipment in contracting operations, including compliance with Saudi Aramco standards and aligned with asset management best practices per ISO 55001.
Expert in maintenance planning, cost control, and workshop & field operations, with solid experience in Preventive (PM) and Corrective Maintenance (CM), driving higher uptime, reduced downtime, improved MTBF, and optimized MTTR.

Proven ability to align maintenance strategies with corporate objectives, enhancing asset availability and utilization through KPI-driven performance, while leveraging fleet tracking systems to improve operational efficiency, visibility, and HSE compliance.
Skilled in spare parts, warehouse, and supplier management, ensuring optimal inventory, cost control, and uninterrupted operations.

Strong leadership و team management, time management, communication, decision-making, and problem-solving.

Highly experienced in ERP & CMMS (SAP PM, Microsoft Dynamics, Keyloop), Primavera P6, Power BI, and advanced Excel for data-driven decision-making.

Bachelor’s degree in Mechanical Engineering,
SAP PM Certified,
and currently pursuing CMRP (Certified Maintenance & Reliability Professional) from SMRP.**

Languages: Arabic (Native), English (Fluent)
Nationality: Sudanese

Transferable Iqama
Valid KSA Driving License

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