Admission Counselor Sales
Company Name: BIG Academy
Gender preference: Female only
Iqama: Transferable
Immediate joiners required
Department: Sales and Business Development
Education: Graduate / Post graduate from any institute, MBA can be an added advantage.
Experience: 3-6 years of experience in Sales function, preferably selling Higher Education courses (Inbound Sales, One-on-one selling, Lead generation and conversion roles)
Operational skills / Role expectations:
• Lead Generation, Nurturing and Conversion:
o Cold calls, direct emailing, and perform other lead generation activities.
o Build and manage pipeline of leads that have inquired about our programs.
o Provide in-depth and customized information on courses / programmes to prospective students via phone and email.
o Strong phone presence / Comfortable making 120+ dials and/or emails a day to connect with warm leads and to generate further leads.
o Work with the prospective learners though the enrolment process by following up and building urgency.
o Ability to build a referral funnel from the existing students.
o Counseling the learners in the campus
o Close sales, generate conversions to achieve weekly, monthly and quarterly quotas.
o Initiate and implement plans to increase sales in coordination with reporting manager.
o Periodic reports to the reporting manager w.r.t activities done
o Provide feedback to leadership on call quality, observed trends, and insights from student conversations
o Display efficiency in gathering market and customer info, to enable product feedback and improve product positioning.
Other Skills mandatory for the role:
• Thorough understanding of the sales process and should have proven track record.
• Candidate to be self-motivated and entrepreneurial with a passion to drive and build sales from a modest starting point.
• MS Office Skills
• Excellent inter-personal, communication (both verbal and written) and listening skills
• Good cross-cultural awareness to be able to effectively communicate with customers from various geographies.
• Experience using a CRM
• Demonstrated ability to manage and prioritize a large pipeline with difference stages in the enrolment process that require follow up.
• Ability to hit metrics, targets without being micromanaged.