With proven experience in network administration, troubleshooting, and end-user support, I bring a strong foundation in IT operations combined with the adaptability and professionalism required for expat roles in fast-paced environments.
Network installation, configuration, and maintenance (routers, switches, firewalls)
LAN, WAN, WLAN troubleshooting and connectivity management
Network monitoring, incident response, and root cause analysis
TCP/IP, DNS, DHCP, VLANs, and VPN configuration
Active Directory and user account administration
Hardware and software technical support (Tier 1 & Tier 2)
IT ticketing systems and ITIL service management practices
Network security fundamentals, patching, fiber optic testing, and Crimping.
Accurate documentation of network topology and operational procedures