IT Support Engineer. 3+ Years Of Hands On Experience In IT Support.

IT Support Engineer with 3+ years of experience specializing in Service Desk, Desktop Support, Incident management, and
IT infrastructure troubleshooting. Skilled in Active Directory, Office 365, and network troubleshooting including LAN,
WAN, and VPN. Experienced in resolving 95%+ tickets within SLA and applying ITIL Framework Practices.
Transferrable Iqama.
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