I have hands-on experience in troubleshooting hardware, software, and network issues, ensuring smooth IT operations in corporate environments.
Key Skills & Expertise:
IT support and help desk operations
Hardware and software troubleshooting
Windows OS and basic macOS support
Networking (TCP/IP, LAN, Wi-Fi troubleshooting)
Active Directory and user account management
Microsoft 365 (Outlook, Teams, Office apps)
IT asset management and documentation
Printer and peripheral support
IT ticketing systems
Experience Includes:
Providing first-level technical support to end users
Installing and configuring systems and applications
Managing user accounts and permissions
Troubleshooting network and system issues
Supporting office IT infrastructure and devices
I am a quick learner, reliable, and committed to delivering excellent IT support services. Available for immediate joining.