Currently providing primary IT support for 50+ end users at a manufacturing company - diagnosing and resolving hardware, software, and network issues on Windows 10/11, macOS, and mobile devices. Reduced average system downtime by 25% and cut manual admin workload by 30% through automation.
Key strengths:
- Full Microsoft 365 administration (Outlook, Teams, SharePoint, OneDrive) + Microsoft Dynamics & ERP systems
- Hardware diagnostics, printer/peripheral setup, laptop imaging, user onboarding & training
- Power BI & advanced Excel dashboards for management reporting
- Remote support, VPN/Wi-Fi troubleshooting, basic networking (TCP/IP, DNS, DHCP)
- Fluent English & Arabic - clear communication with users and vendors
Proven ability to keep business-critical systems running smoothly with minimal disruption. Excellent references from current and previous employers. Available immediately for full-time IT Support / Helpdesk / Desktop Support role in Jeddah or anywhere in KSA.
Contact me directly:
Mohammad Amir Khan
+966 58 221 3349 (WhatsApp)
[email protected]
LinkedIn: linkedin.com/in/amirator