Senior Group Operations Manager Multi-Brand Strategy Supply Chain & Logistics Central Kitchen Leadership
Riyadh, Saudi Arabia +966 562945469 [email protected] linkedin.com/in/ravikant-
kumar-9b846a35
Professional Profile
Accomplished and results-oriented Senior Group Operations Manager with over 11 years of proven leadership in
managing large-scale, multi-brand F&B operations. Expert in streamlining business processes, enhancing
profitability, and maintaining operational excellence across warehouse, logistics, and central kitchen facilities. Highly
skilled in strategic planning, cross-functional leadership, and vendor negotiations, with a consistent track record of
exceeding performance targets while ensuring compliance with quality, hygiene, and safety standards.
Core Competencies
• Multi-Brand Operational Leadership
• Strategic Supply Chain & Logistics Management
• Central Kitchen Production & Quality Control
• Budgeting, P&L Management & Financial Forecasting
• Operational Process Optimization & SOP Development
• Inventory, Warehouse & Distribution Oversight
• Vendor Management & Contract Negotiation
• Regulatory Compliance & Food Safety Management
• Talent Development, Training & Team Leadership
• Customer Experience Enhancement & Brand Standards
Professional Experience
Unique Concept Entertainment Co., Riyadh, Saudi Arabia
Senior Group Operations Manager Jan 2023 – Present
1. Multi-Brand Operational Management
Oversee daily operations for all brands under the group, ensuring consistent performance and adherence to
brand standards.
Develop and implement operational strategies to improve efficiency, reduce costs, and enhance customer
satisfaction.
Monitor KPIs and performance reports for each brand, ensuring timely corrective actions where required.
2. Warehouse & Inventory Control
Manage warehouse operations, ensuring optimal storage, inventory accuracy, and timely distribution.
Implement robust inventory control systems to minimize waste, prevent shortages, and ensure product
availability.
Coordinate with procurement for stock replenishment based on demand forecasts.
3. Logistics Management
Oversee the logistics network to ensure timely deliveries to branches, vendors, and partners.
Optimize delivery routes and schedules to reduce transportation costs and improve delivery efficiency.
Ensure compliance with transportation regulations and safety standards.
4. Central Kitchen Oversight
Manage central kitchen operations, ensuring timely production and dispatch of food items to all outlets.
Maintain food quality, hygiene, and safety standards in line with local regulations.
Coordinate with R&D and production teams to support menu development and seasonal offerings.
5. Process & Quality Improvement
Standardize SOPs across all operational areas.
Implement continuous improvement initiatives to optimize workflows.
Conduct regular audits to ensure compliance with company policies and legal requirements.
6. People & Team Management
Lead, train, and motivate cross-functional teams across brands, warehouse, logistics, and central kitchen.
Conduct performance reviews and implement development plans for operational staff.
Foster a culture of accountability, collaboration, and high performance.
Respire Lounge, Riyadh, Saudi Arabia
Operations Manager Jan 2022 – Feb 2023
- Managed lounge, central kitchen, and cloud kitchen operations.
- Oversaw procurement, vendor relationships, and cost control measures.
- Designed and implemented menu engineering strategies, increasing sales and optimizing product mix.
- Facilitated expansion planning and new store openings.
Café Barbera – The Italian Coffee House, Dubai, UAE
Multi Unit Manager Sep 2020 – Nov 2021
- Managed operational excellence across multiple outlets.
- Developed promotional campaigns to drive footfall and revenue.
- Led training programs to elevate service quality and operational compliance.
FiLLi Cafe, Dubai, UAE
Outlet Manager Aug 2018 – Aug 2020
- Boosted sales performance through strategic promotions and operational improvements.
- Maintained rigorous stock management and waste reduction systems.
Cafe Coffee Day, New Delhi, India
Senior Cafe Manager Jun 2013 – Jul 2018
- Supervised multiple café outlets, delivering consistent revenue growth.
- Managed budgets, inventory control, and staff performance.
- Achieved high customer satisfaction scores through quality service delivery.
Industrial Trainee
October 2007 to March 2008 HOTEL RADISSON BLUE , New Delhi, INDIA
Education
Merit Swiss Asian School of Hotel Management, India
Bachelor’s Degree in Hotel, Motel, and Restaurant Management (2006 – 2009)
Diploma in Hotel, Motel, and Restaurant Management (2006 – 2009)
Certification
Person-In-Charge Level 2 Award from Dubai Municipality, Dubai UAE 2018-2023
Languages
- English – Full Professional Proficiency
- Hindi – Native/Bilingual Proficiency
Personal Profile:
Date of Birth : 10th May 1988
Sex : Male
Marital Status : Married'
Nationality : Indian
Passport No : U5487616
Driving Licence : Available in Saudi Arabia
Declaration
I solemnly declare that the above information is true and correct to the best of my knowledge.
Place: Riyadh, Saudi Arabia (Ravikant Kumar)