¡Riyadh, Saudi Arabia ! +966 575343166 / +966 502075341
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V [email protected] [email protected]
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Professional Summary
Dynamic Customer Care and Sales & Marketing Professional with 15+ years of success in retail
operations, logistics management, and IT support across Saudi Arabia. Proven track record in
boosting sales, enhancing customer engagement, and optimizing processes to drive business
growth. Adept at building strong client relationships, leading teams to exceed targets, and
delivering innovative solutions that maximize performance. Skilled in computer
hardware/software troubleshooting, inventory control, customer relationship management, and
financial reconciliation. Currently managing Bluestar Computers, a digital service center in India.
Fluent in Arabic, English, Hindi, Urdu, Malayalam, and Tamil, with a proven ability to work in
multicultural environments. HOLDER OF A TRANSFERABLE IQAMA AND A KSA DRIVING
LICENSE WITH 20+ YEARS OF EXPERIENCE.
Core Skills
• Computer hardware/software troubleshooting & assembly
• Retail operations & customer service
• Logistics & inventory management
• Account reconciliation & payment follow-up
• MS Office & Adobe Photoshop
• Multilingual communication (Arabic, English, Hindi, Urdu, Malayalam, Tamil)
Customer Care Officer & Proprietor – Bluestar Computers
Devipattinam, Tamil Nadu, India 2017 – 2025
• Delivered government and financial services (DigiPay, certificates, insurance) to a large
customer base, ensuring compliance, accuracy, and customer satisfaction.
• Provided end-to-end IT support, including desktop assembly, troubleshooting, and
digital solutions, improving operational efficiency and client retention.
• Expanded service portfolio to include air ticketing, financial services, and customer
support, driving business growth and diversifying revenue streams.
• Built strong customer relationships by offering personalized service, timely resolution,
and after-sales support, resulting in repeat clients and referrals.
• Managed daily operations, sales, and service delivery, combining business ownership
with hands-on customer care and technical expertise.
• CERTIFICATES ATTACHED AS PROOF OF EXPERIENCE AND SKILLS.
Sales & IT Support Specialist / Technical Sales Executive
Riyadh, Saudi Arabia 10+ Years
• Sold and distributed computer and mobile accessories to retail outlets across Riyadh,
Madina, Najran, Abha, and other key cities, driving business growth and repeat clients.
• Provided technical support and IT solutions, including hardware troubleshooting,
desktop assembly, and peripheral maintenance for retail clients.
• Managed wholesale procurement, stock control, and the full sales cycle, ensuring
product availability and timely delivery.
• Delivered after-sales support, resolved technical and payment issues, and maintained
strong client relationships.
• Maintained comprehensive customer and financial records, ensuring accuracy,
transparency, and timely reconciliation of all transactions.
Education
Diploma in Refrigeration & Air Conditioning (ITI)
Additional Information
• KSA Driving License: Valid, 20+ years’ experience
• Iqama No: 2610799187, Transferable, valid until July 2026
• Passport No.: Y6125233 (Valid until June 2033)
Personal Details
• Date of Birth: 14 Jan 1977
• Nationality: Indian
• Marital Status: Married
• Languages: English, Arabic, Hindi, Malayalam and Tamil.
Declaration
I affirm that the information stated herein is true and complete to the best of my knowledge and
may be verified as required.
Your’s Sincerely
(SYED BADHUSHA)