🔹 Core Responsibilities
1. Sales Support
Process sales orders and ensure accuracy
Coordinate with the sales team on customer requirements
Prepare quotations, invoices, and sales reports
Communicate with clients about order status, delays, or issues
2. Logistics Coordination
Arrange shipments (local and international)
Work with transport companies, freight forwarders, and warehouses
Track deliveries and ensure timely dispatch
Handle import/export documentation (if applicable)
3. Inventory & Operations
Monitor stock levels and coordinate replenishment
Ensure products are available to meet customer demand
Work closely with procurement and warehouse teams
4. Documentation & Compliance
Maintain records of orders, shipments, and invoices
Ensure compliance with shipping regulations and company policies
🔹 Key Skills Required
Strong organizational and multitasking ability
Communication skills (client + internal coordination)
Knowledge of logistics/shipping processes
Familiarity with ERP systems (like Focus, Oracle,)
Attention to detail and problem-solving
🔹 Typical Work Environment
Office-based with regular coordination across departments
Frequent communication with suppliers, transporters, and customers
Sometimes involves handling urgent shipment or delivery issues