Product Manager / Business Analyst | Revenue Growth & Digital Transformation

Results-driven professional with 6+ years of experience in digital transformation, eCommerce, and business operations across Saudi Arabia.

Proven track record of delivering measurable business impact, including achieving 65% sales growth, 60% increase in order volume, and improving operational efficiency through workflow optimization and data-driven decision-making.

Experienced in product delivery, KPI design, process improvement, and cross-functional coordination between business, IT, and operations teams.

Strong background in eCommerce platforms, ERP systems (Odoo), Google Analytics, and performance tracking.

Seeking opportunities in Product Management, Business Analysis, Digital Transformation, or Operations where I can contribute to revenue growth and system optimization.

📍 Based in Jeddah – Available immediately

--- CV ---
AMRO MOHAMMED
Jeddah 0545428104 [email protected] linkedin.com/in/amro-sbm



SUMMARY
Results-driven professional with 6+ years of experience across business development and operations, focused on improving revenue
performance, operational efficiency, and business systems. Skilled in workflow optimization, process improvement, and data-driven
decision-making to drive measurable business growth. Seeking senior roles in Business Analysis and Operations with a focus on
revenue growth.

EXPERIENCE
Ecommerce Project Manager
Salah Aboubakar Babtain, Jeddah, KSA 07/ 2025 – Present
?? Delivered 65% net sales growth and 60% increase in order volume within 14 days, achieving the highest monthly sales in store
history through pricing optimization, conversion improvements, and data-driven decision-making.
?? Led and scaled two eCommerce spare parts platforms, overseeing full migration and stabilizing operations across a
cross-functional team.
?? Reduced order processing time by 40% and refund/cancellation losses by 17% through workflow redesign and pricing
optimization strategies.
?? Built and structured the digital growth function by integrating SEO, campaign tracking, and performance analytics to improve
acquisition and conversion efficiency.
?? Standardized SOPs, reporting frameworks, and cloud-based workflows, improving operational efficiency, process optimization,
execution speed, cross-team coordination and resource utilization across eCommerce operations.

Business Development Specialist
Aya Trading Company, Jeddah, KSA? 02/2025 – 04/2025
?? Managed vendor registration and prequalification processes across target markets, improving compliance readiness and
onboarding efficiency.
?? Built and maintained a structured B2B sales pipeline through targeted outreach, follow-ups, and site visits, supporting
consistent lead generation and conversion flow.
?? Supported ERP (Odoo) workflows and internal coordination, enhancing data accuracy, reporting visibility, and operational
efficiency.
?? Conducted pricing analysis and product segmentation, enabling more informed decision-making and improving market
positioning.

Information Technology Engineer
World of Business, Jeddah, KSA? 11/2024 – 01/2025
?? Led deployment and monitoring of digital signage systems across multiple cities, ensuring consistent execution, content
delivery accuracy, and operational stability.
?? Built real-time Excel tracking systems for project monitoring, improving visibility, coordination, and decision-making speed
across vendors and internal teams.
?? Performed system troubleshooting, QA testing, and issue resolution, ensuring high uptime and reducing operational disruptions
across deployments.
?? Delivered structured daily reporting to senior management, improving communication flow, execution tracking, and project
governance.
Business Developer
Modern Technology Systems, Jeddah, KSA? 06/2024 – 10/2024
?? Conducted market and competitor analysis to support product development and go-to-market strategy, improving
decision-making accuracy.
?? Managed vendor negotiations and feasibility assessments, contributing to cost evaluation and solution viability for digital
product initiatives.
?? Developed pricing models and strategic reports for leadership, supporting business planning and market entry decisions.
?? Engaged government stakeholders to understand regulatory requirements, ensuring compliance readiness for digital service
rollout.


Business Developer ?
Almonir Golden, Khartoum, Sudan? 02/2022 – 02/2024
?? Managed full B2B sales pipeline from lead generation to contract closure, ensuring structured follow-ups and deal execution.
?? Maintained CRM documentation and client relationship systems, improving tracking accuracy and pipeline visibility.
?? Coordinated sourcing and procurement processes, supporting operational continuity and supplier management efficiency.

Business Developer ?
Abdulrhman Ibn Ouf, Khartoum, Sudan? 03/2020 – 09/2021
?? Conducted market profiling and data-driven client targeting, improving conversion efficiency in agricultural trade operations.
?? Closed export contracts valued at approximately $400K, contributing directly to revenue expansion and business growth.
?? Supported development of a payment application, contributing to 375% revenue growth within 3 months through improved
transaction flow and adoption.



EDUCATION
?
Bachelor of Science (Honors) in Network Management and Implementation
Sudan International University, Khartoum, Sudan? ? ? ? ? 09/2015 – 11/2019


SKILLS?

?? Languages: Native Arabic fluency and professional-level proficiency in English
?? Technical Skills: ERP systems (Odoo); Advanced Excel (data analysis & reporting); Google Workspace; Google Analytics (web &
mobile analytics, KPI tracking, performance reporting); eCommerce analytics (SEO, CRO, campaign performance analysis,
conversion tracking); data tracking and KPI reporting.


Licenses & Certifications

?? Google Analytics Certification - Google Digital Academy (Skillshop) ?
Web Analytics, Mobile Analytics, KPI Tracking, Performance Reporting
?? PMI Kickoff Agile Course – Project Management Institute
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