Accomplished Commercial Manager / Port Operations Leader with over 20+ years of extensive experience in shipping, port agency, and maritime logistics across Saudi Arabia and Bahrain. Specialized in dry bulk shipping, commercial strategy, and key account management, with a strong ability to bridge operations and commercial functions.
Demonstrated success in managing vessel operations across major GCC ports while leveraging market intelligence, port statistics, and customer insights to drive revenue growth, operational efficiency, and client retention.
Highly effective in building and maintaining relationships with charterers, traders, vessel owners, operators, and port authorities, and aligning multi-country stakeholders to achieve commercial and operational excellence in high-pressure, fast-paced environments.
CORE COMPETENCIES
Dry Bulk Shipping Commercial Management
Key Account Development & Customer Retention
Port Agency & Vessel Operations Management
Market Intelligence & Port Data Analysis
Commercial Strategy & Revenue Growth
Charterers / Traders / Owners Relationship Management
Stakeholder Alignment (Regional Offices & HQ)
Contract Negotiation & Cost Optimization
Incident Management & Operational Support
Government & Port Authority Liaison
Team Leadership & Cross-functional Coordination
PROFESSIONAL EXPERIENCE
Deputy Head of Commercial / Port Operations / Government Services
World Seas Shipping Services W.L.L – Al Hidd, Bahrain
📅 2024 – Present
Key Responsibilities:
Lead commercial activities and port operations for dry bulk, tanker, LPG/LNG, and general cargo vessels
Develop and manage relationships with key accounts, charterers, traders, and vessel operators
Utilize port statistics, vessel turnaround data, and cost analysis to support commercial decision-making
Coordinate with government authorities, customs, and port officials for seamless vessel clearance
Identify and pursue new business opportunities to expand agency and shipping services
Support internal teams by resolving operational challenges and critical incidents
Prepare and deliver market updates, client reports, and performance summaries
Key Achievements:
Enhanced vessel turnaround efficiency through improved coordination and planning
Strengthened key client relationships, leading to repeat business and long-term contracts
Contributed to commercial growth by identifying new agency opportunities in Bahrain market
Shipping Clerk → Operations Supervisor
Globe Marine Services – Dammam, Saudi Arabia
📅 1997 – 2022
Key Responsibilities:
Managed end-to-end vessel operations across major Saudi ports:
Dammam Port
Jubail Commercial Port
Jubail Industrial Port
Ras Al Khair Port
Ras Tanura Port
Handled a wide range of vessels including:
Dry Bulk Carriers
General Cargo Vessels
Chemical Tankers
LPG & LNG Vessels
Coordinated with ship owners, charterers, terminal operators, and port authorities
Prepared and managed key documentation:
Statement of Facts (SOF)
Port clearance documents
Cargo operation reports
Supervised operational teams ensuring compliance with safety and port regulations
Acted as a key link between principals and local stakeholders
Key Achievements:
Successfully managed hundreds of vessel calls with zero major compliance issues
Built strong long-term relationships with international ship owners and charterers
Promoted to Operations Supervisor based on consistent performance and leadership
COMMERCIAL & INDUSTRY EXPOSURE
Cargo Expertise:
Coal, Iron Ore, Limestone, Gypsum, Clinker
Vessel Types:
Bulk Carriers, Tankers, LPG/LNG, Heavy Lift Vessels
Stakeholder Engagement:
Charterers & Traders
Ship Owners & Operators
Port Authorities & Government Entities
Terminal Operators
EDUCATION
Higher Secondary School
Diploma in Computer Applications
TECHNICAL SKILLS
Microsoft Office (Excel, Word, Outlook)
Port & Shipping Documentation Systems
Data Analysis & Reporting
Commercial Correspondence & Client Communication
KEY STRENGTHS
Strong commercial mindset with deep operational expertise
Excellent communication, negotiation, and client management skills
Ability to perform in high-intensity, fast-paced environments
Independent decision-maker with strong problem-solving capabilities
Customer-focused approach with a passion for service excellence
LANGUAGES
English – Fluent
Hindi / Urdu – Fluent
Arabic – Basic (if applicable)
COMMERCIAL IMPACT PROFILE
Leveraged operational data and port performance metrics to support commercial strategies
Contributed to customer retention and revenue growth through relationship management
Improved service delivery, enhancing client satisfaction and repeat business
Played a key role in aligning operations with commercial objectives
PROFESSIONAL VALUE ADD
Deep understanding of dry bulk shipping markets and port operations
Strong ability to translate market insights into actionable business strategies
Experience working across multi-country environments (Saudi Arabia & Bahrain)
Established network within maritime, shipping, and logistics sectors
TARGET ROLE
Commercial Manager – Dry Bulk Shipping / Maritime Sector
Focused on driving commercial growth, key account development, and market expansion using operational expertise and market intelligence.