Experience with reservation systems (e.g., Opera, Amadeus, or similar)
Strong communication skills (phone + email etiquette)
Multilingual ability (valuable in Bahrain—Arabic + English is often ideal)
Attention to detail and ability to handle high booking volumes
Customer service mindset with problem-solving ability
Typical responsibilities
Handling bookings, cancellations, and modifications
Managing availability and rates
Respond to guest inquiries via phone and email
Coordinating with front office / sales teams
Responding to guest inquiries promptly
Requirements:
Previous experience in reservations or front office
Proficiency in reservation software
Strong communication skills (Arabic & English preferred)
Professional appearance and demeanor