IT Support & Network Technician

Dedicated and results-driven IT Support & Network Technician with 5+ years of professional experience delivering reliable IT infrastructure, network support, and telecom solutions across enterprise environments. Skilled in installing, configuring, troubleshooting, and maintaining LAN/WAN networks, Cisco routers & switches, wireless systems, structured cabling, and enterprise IT infrastructure with a strong focus on performance, uptime, and user satisfaction.

Hands-on expertise in network deployment, rack installation, patch panel termination, fiber optic splicing, Cat6/Cat6A cabling, VLAN configuration, IP addressing, Fluke testing, cable management, and network optimization. Experienced in supporting end users with desktop/laptop troubleshooting, operating system installation, hardware and software support, printer configuration, and technical issue resolution in fast-paced environments.

Strong background in CCTV and security systems including IP/Analog camera installation, DVR/NVR configuration, remote monitoring setup, surveillance troubleshooting, and preventive maintenance. Also experienced in Ubiquiti AirFiber, 5G CPE devices, point-to-point wireless links, and wireless signal optimization.

Certified in CCNA, CCNP, Huawei HCIA, Cisco ASA Firewall Configuration, and CCTV Installation & Maintenance. Known for excellent troubleshooting skills, quick problem resolution, professional communication, and the ability to manage critical IT operations independently. Passionate about delivering efficient, secure, and scalable technology solutions that support business growth and operational excellence.