IT Support Engineer / Document Controller

IT SUPPORT SPECIALIST NETWORK SPECIALIST DEVOPS ENGINEER
9+ years of demonstrated expertise in network and systems design, installation, troubleshooting, configuration, testing,
migration and implementation of small, medium, and large projects.
May 08, 2026
Hi,
Impacting corporate profitability, productivity and competitive performance through skillful alignment of technical
resources with enterprise mission is one of the many ways I have served an instrumental role in the success of my
present and past employers. With more than 9+ years of demonstrated experience in network design, systems
installation, configuration, testing, migration and implementation of small, medium, and large projects, I am now
seeking the opportunity to join your team as Network Support Specialist and Devops Engineer
I possess the ability to effectively communicate highly technical information to management teams, stakeholders,
clients and non-technical audiences. I have proven success in analyzing current process and infrastructure, determining
gaps and implementing solutions to maximize efficiency and generate revenue growth.
In addition, I am highly entrepreneurial with experience and interest in growth mindset, product planning, and design
for start-up operations as well as large companies. My career has been dedicated to fostering corporate growth through
the implementation of technology best practices to provide the highest level of client satisfaction.
Some of my key career highlights as a Desktop Support Specialist are:
 Experienced in DevOps tools such as Chef, Vagrant, Virtualbox, Ansible, Jenkins, Maven, SVN, GIT, and Docker.
 Experienced in strategy and practical implementation of AWS Cloud-Specific technologies which include EC2, EBS, S3,
VPC, RDS, ELB, ECS, Cloudformation, Cloudwatch, Lambda and RDS MySQL.Ensured the integrity and security of
enterprise data on host computers, during data transfers in according to business needs, and company policy
regarding information security, and regulatory compliance.
 Participated in analysis to troubleshoot infrastructure issues and outages and formulated quality resolutions and
root cause analysis; maintained system availability, and in an outage, ensured availability on short notice.
 Installed, configured and supported network technologies such as: Windows, Linux and cloud-based tech.
 Performed software and hardware upgrades & patching to ensure integrity of network infrastructure.
 Installed, configured, and supported service side technologies including Microsoft Windows server, SMTP/IMAP,
SPAM/AV technologies, VPN, firewalls, and switches are few to name.
 Developed corporate network and security architecture and detailed designs for head offices, regional offices,
Data Centres, WAN, LAN and cloud infrastructure.
For a more detailed presentation of my skills and background, please review the enclosed resume and feel free to
contact me. Thank you in advance for your consideration and I look forward to your call.
Thanks,
Afzal Hossain
M +966 501457533
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