“Professional Male Reservation Staff with experience in handling hotel and hospitality bookings, guest relations, and customer service operations. Skilled in managing reservations through phone, email, and online systems while ensuring accuracy and guest satisfaction. Strong communication, organizational, and problem-solving abilities with knowledge of reservation software and front office coordination.”
Duties and Responsibilities
Handle guest room reservations and booking inquiries
Confirm, modify, and cancel reservations professionally
Respond to phone calls and emails promptly
Maintain accurate reservation records and guest information
Coordinate with front office and housekeeping departments
Assist guests with special requests and complaints
Promote hotel services and upsell room categories
Ensure excellent customer service standards
Skills
Customer Service
Communication Skills
Reservation Management
MS Office
Opera / Fidelio / Booking Systems
Time Management
Data Entry
Problem Solving
We are Offering:
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Apply now and become a valued part of our team!
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