Riyadh, Saudi Arabia Mobile: 0561235914
Email: [email protected] Iqama: 2620484564 (Transferable: Yes)
CAREER OBJECTIVE
Highly motivated and professional individual with a strong background in the hospitality industry. Seeking a
challenging Receptionist or Front Desk Executive role in Riyadh to leverage my multilingual capabilities (English,
Hindi, Urdu, Arabic, Bengali) and administrative skills to provide exceptional guest experiences and operational
support.
PROFESSIONAL EXPERIENCE
Office Support Staff April 2026 â?? Present
Riyadh, Saudi Arabia
â?¢ Managing front desk operations and visitor registration with high accuracy.
â?¢ Providing comprehensive administrative support using MS Word and MS Excel.
â?¢ Handling multi-line telephone systems and directing calls professionally.
â?¢ Assisting in document preparation, filing, and general office maintenance tasks.
â?¢ Ensuring a professional and welcoming environment for all office guests.
Guest Service Intern (Front Desk) 6 Months Internship
Hotel Star Pacific, Bangladesh
â?¢ Facilitated guest check-in and check-out processes efficiently.
â?¢ Managed guest inquiries and provided detailed information about hotel services.
â?¢ Coordinated with housekeeping and maintenance to ensure room readiness.
â?¢ Processed billing and handled cash/card transactions securely.
â?¢ Maintained a high level of guest satisfaction through proactive problem-solving.
CORE COMPETENCIES & SKILLS
â?ª Guest Service Excellence: Proven ability to interact politely with diverse guests.
â?ª Front Office Management: Skilled in handling reservations and administrative flow.
â?ª Professional Communication: Clear and effective verbal and written communication.
â?ª Time Management: Ability to prioritize tasks in a fast-paced office environment.
â?ª Conflict Resolution: Calm and professional approach to handling guest complaints.
TECHNICAL & LANGUAGE PROFICIENCY
Languages: English (Proficient), Bengali (Native), Arabic (Basic), Hindi (Conversational), Urdu
(Conversational)
Computer Skills: Microsoft Word, Microsoft Excel, Email Management, Data Entry, Internet Research
Office Tools: Printer, Scanner, Multi-line Phone Systems, Visitor Logs
EDUCATIONAL BACKGROUND
Higher Secondary Certificate (HSC) Completed
Khalilur Rahman Degree College (Cumilla Board), Bangladesh
PERSONAL INFORMATION
Date of Birth: 29/02/2004
Nationality: Bangladeshi
Marital Status: Unmarried
Religion: Islam
Iqama Status: Transferable
DECLARATION
I hereby declare that all the information mentioned above is true and correct to the best of my knowledge and belief.
__________________________
MD RABIUL ALAM MASUM
