• Conduct daily Back-of-House (BOH) tasks, such as, but not limited to organizing dry shelves, arranging the beverage store in accordance with the First-In-First-Out (FIFO) standard, and always maintaining the BOH clean and tidy as per management standards and guidelines.
• Greet patrons, show them to their tables, present the menu, explain menu offerings, and offer recommendations based on individual preferences.
• Upsell if/when the opportunity arises.
• Coordinate efforts with all kitchen and serving staff.
• Take and serve orders attentively and efficiently.
• Deliver checks and receive payments.
• Deliver orders to homes within the compound.
• Perform any other reasonable tasks as required by the company.
• Prepare and serve coffee, tea, and specialty beverages according to standard recipes.
• Operate coffee machines and equipment such as espresso machines and grinders.
• Handle cash, POS transactions, and provide correct change.
• Maintain cleanliness and organization of the café, including counters, seating areas, and equipment.
• Replenish supplies and monitor inventory levels.
• Follow food safety, hygiene, and sanitation standards.
• Address customer inquiries and resolve concerns professionally.
• Assist with opening and closing procedures.
REQUIREMENTS
• High school diploma and/or professional certificate
• Minimum of three (3) years as a barista for an upscale or fine dining restaurant.
• Food safety training is preferred.
• Excellent customer service skills.
• Ability to multitask, work well under pressure, resolve problems, and appease dissatisfied customers.
• Good verbal and written communication skills in the English language.
• Good grooming standards and professional appearance.
Must have a valid and transferable iqama
Filipino, Kenyan, indian national only
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