Contact by Email only , send your CV , contact Time from 6 pm to 11 pm-
Mention the email subject : Tech support Engineer.
Job Summary:
We are seeking a skilled and customer-focused IT Technical Support Engineer to provide technical assistance, troubleshoot IT issues, and maintain computer systems, networks, and software applications. The ideal candidate will ensure smooth IT operations and deliver timely support to users across the organization.
Key Responsibilities
* Provide first- and second-level technical support to users.
* Install, configure, and maintain computer hardware, software, printers, and network systems.
* Troubleshoot hardware, software, email, and connectivity issues.
* Monitor and maintain IT systems, servers, and network performance.
* Respond to helpdesk tickets and resolve technical problems efficiently.
* Support Microsoft Windows, Office 365, antivirus, and remote desktop tools.
* Configure user accounts, permissions, and passwords.
* Maintain IT documentation and asset inventory.
* Ensure data security, backup, and recovery procedures are followed.
* Assist with system upgrades, patches, and IT projects.