Customer Service Officer

To handle inquiries, resolving complaints, and ensuring that customers have a positive experience with the company's products or services including capturing high-quality images of subjects like people, products, or events, and editing and retouching them using specialized software to meet client requirements and enhance their visual appeal

• Handling customer complaints and troubleshooting issues
• Following up with clients or customers to check that they are satisfied
• Accessing databases to retrieve account information for customers
• Letting customers know about additional products or services
• Escalating queries and concerns when necessary
• Updating customer records following each contact
• Staying up to date on the latest products and services
• Market or advertise services to attract clients.
• Analyze and plan the composition of photographs.
• Use various photographic techniques and lighting equipment.
• Capture subjects in professional-quality photographs.
• Enhance the subject's appearance with natural or artificial light
• Perform tasks as required by company management.

• Degree in Marketing / Multi Media.
• Empathy
• Communication
• Adaptability
• Efficiency
• Relationship building
• Problem-solving
• Product knowledge
• Digital literacy.