IT Support Technician | Desktop Support | Microsoft 365 | Windows 10/11

Job Description: Experienced IT Support Technician with hands-on experience in office IT support, desktop support, Microsoft 365, Windows 10/11, Outlook, Active Directory basics, printer support, and network troubleshooting.

Key Points
 Support desktops, laptops, printers, scanners, email, internet, and business applications.
 Troubleshoot Windows 10/11, Microsoft Office, Outlook, Teams, OneDrive, and browser issues.
 Assist with user accounts, password resets, account lockouts, shared folders, and permissions.
 Provide onsite and remote support with clear communication and proper issue documentation.
 Maintain IT assets, support backup activities, and coordinate with vendors when required.

Suitable Roles: IT Support Technician, Desktop Support Technician, Technical Support Specialist, IT Support Engineer

Availability: Available for suitable opportunities
Qualification: BS Information Technology