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Coordinate and support daily sales operations
Prepare quotations, invoices, purchase orders, and other sales documents
Process customer orders and ensure accurate and timely delivery
Communicate with customers regarding orders, deliveries, and product inquiries
Maintain and update customer records and CRM databases
Coordinate with logistics, warehouse, finance, and marketing departments
Monitor inventory levels and product availability
Follow up on pending orders, payments, and customer concerns
Prepare sales reports, presentations, and performance summaries
Assist the sales team in achieving sales targets and business goals
Schedule meetings, appointments, and client visits for the sales team
Handle customer complaints professionally and escalate issues when necessary
Support promotional campaigns, trade shows, and marketing activities
Ensure proper filing and documentation of all sales-related records
Build and maintain positive relationships with customers and suppliers