I am excited to apply for the IT position at your organization. With over five years of experience in IT administration, ERP support, and operations across the UAE, KSA, and Egypt, I have developed a proven ability to deliver reliable technical solutions, streamline workflows, and provide exceptional end-user support in diverse environments.
In my role as IT Administrator at Gulf Technical Safety & Training Center LLC, I deployed IT infrastructure across multiple branches, trained staff on new systems, and optimized IT operations to align with business goals. At Smart Matrix General Trading LLC, I provided comprehensive IT support, including installation and maintenance of PCs, printers, IP phones, and network systems, while ensuring compliance and security standards were met. Additionally, my experience with the Dubai Health Authority allowed me to support critical healthcare IT workflows under high-pressure conditions, demonstrating resilience and adaptability.
Key strengths I bring to the role include:
Expertise in troubleshooting, desktop support, and IT infrastructure management.
Hands-on experience with Azure AD, Intune, SharePoint, ERP systems, and HRIS compliance.
Strong knowledge of networking, IT security, and asset management.
Multilingual communication skills (English, Arabic, Hindi, Tamil, Malayalam) for effective cross-border collaboration.
I hold an MBA in Human Resources Management and a BCA in Computer Applications, combining technical expertise with organizational and analytical skills. My ability to train teams, resolve complex IT issues, and deliver efficient support makes me confident in my ability to contribute as IT assistant.
Thank you
--- CV ---
MOHAMED FIRDOUS IT ADMINISTRATOR
[email protected] +918973157318
TamilNadu, India 1997-02-11
Indian B6968069
Valid UAE Driving License Male
linkedin.com/in/mohamed-firdous-
486a78222
IT ADMINISTRATOR
To work in an organization where the work force is motivated and is given challenging opportunities for the growth of
my career and aiming to use my dynamic communication, organization skills with right attitude.
PROFESSIONAL EXPERIENCE
02/2025 â?? 01/2026 Al safa road contracting LLC, Cost and budget Analyst / ITsupport Engineer
Dubai, United Arab Prepared detailed project-wise cost reports for review by the Commercial Director.
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Emirates Analyzed and reported costs across departments based on projects and plant data.
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Tracked and compiled costs for subcontractors, labor, purchases, stock transfers,
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materials, machinery, insurance, and vehicles.
Finalized and distributed project costs to Project Managers and Quantity Surveyors.
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Coordinated with Accounts and HR for general and project-wise cost reports and
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invoices.
Provided ERP support: troubleshooting, user creation, role assignment, and document
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access.
Conducted ERP training for new users and customized documents as per departmental
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needs.
Created new entries in Product, Vehicle, Plant, and Project Masters.
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Developed dashboards, custom reports, and ledgers based on management
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requirements.
Supported bulk uploads and resolved departmental ERP queries.
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Managed employee master data for external manpower and set up payroll parameters
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(c.g. Ramadan hours, leave grades, gratuity per UAE law).
09/2023 â?? 01/2025 Gulf Technical Safety and Training Center L.L.C., IT Administrator
(AbuDhabi, KSA & Egypt) Engage with Company to understand their business requirements, objectives, and
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challenges, providing tailored IT solutions and recommendations.
Conduct thorough analysis of Company systems, processes, and infrastructure to
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identify areas for improvement and optimization.
Delivering the configured machines to the users which is budgeted or replacing or new
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installion,connecting those machines to the network and ensuring the user is satisfied
with service.
Engaging the Operation to continue with support of all related IT equipments.
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Develop comprehensive IT strategies, architectures, and plans to address Company
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needs, leveraging industry best practices and emerging technologies.
Oversee the implementation of IT solutions, coordinating with internal teams or external
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vendors to ensure successful deployment and integration.
Provide training and guidance to users on the use of new IT systems and technologies,
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facilitating smooth adoption and transition of the company.
Setting up the equipements for the meetings and Presentation when needed.
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Deploying the all IT Equipments in all over GTSC Branches.
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Provided end-to-end IT support across UAE, Saudi Arabia, and Egypt, handling all IT
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