[email protected] +918973157318
TamilNadu, India 1997-02-11
Indian B6968069
Valid UAE Driving License Male
linkedin.com/in/mohamed-firdous-
486a78222
IT ADMINISTRATOR
To work in an organization where the work force is motivated and is given challenging opportunities for the growth of
my career and aiming to use my dynamic communication, organization skills with right attitude.
PROFESSIONAL EXPERIENCE
02/2025 â?? 01/2026 Al safa road contracting LLC, Cost and budget Analyst / ITsupport Engineer
Dubai, United Arab Prepared detailed project-wise cost reports for review by the Commercial Director.
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Emirates Analyzed and reported costs across departments based on projects and plant data.
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Tracked and compiled costs for subcontractors, labor, purchases, stock transfers,
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materials, machinery, insurance, and vehicles.
Finalized and distributed project costs to Project Managers and Quantity Surveyors.
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Coordinated with Accounts and HR for general and project-wise cost reports and
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invoices.
Provided ERP support: troubleshooting, user creation, role assignment, and document
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access.
Conducted ERP training for new users and customized documents as per departmental
â?¢
needs.
Created new entries in Product, Vehicle, Plant, and Project Masters.
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Developed dashboards, custom reports, and ledgers based on management
â?¢
requirements.
Supported bulk uploads and resolved departmental ERP queries.
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Managed employee master data for external manpower and set up payroll parameters
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(c.g. Ramadan hours, leave grades, gratuity per UAE law).
09/2023 â?? 01/2025 Gulf Technical Safety and Training Center L.L.C., IT Administrator
(AbuDhabi, KSA & Egypt) Engage with Company to understand their business requirements, objectives, and
â?¢
challenges, providing tailored IT solutions and recommendations.
Conduct thorough analysis of Company systems, processes, and infrastructure to
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identify areas for improvement and optimization.
Delivering the configured machines to the users which is budgeted or replacing or new
â?¢
installion,connecting those machines to the network and ensuring the user is satisfied
with service.
Engaging the Operation to continue with support of all related IT equipments.
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Develop comprehensive IT strategies, architectures, and plans to address Company
â?¢
needs, leveraging industry best practices and emerging technologies.
Oversee the implementation of IT solutions, coordinating with internal teams or external
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vendors to ensure successful deployment and integration.
Provide training and guidance to users on the use of new IT systems and technologies,
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facilitating smooth adoption and transition of the company.
Setting up the equipements for the meetings and Presentation when needed.
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Deploying the all IT Equipments in all over GTSC Branches.
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Provided end-to-end IT support across UAE, Saudi Arabia, and Egypt, handling all IT
â?¢
operations independently.
02/2023 â?? 09/2023 Smart matrix general trading LLC, System Engineer
Dubai, Dubai Delivered on-site, remote, and hybrid technical support for hardware, software, network,
â?¢
and system issues.
Installed, configured, and maintained PCs, printers, IP phones, network switches,
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simulators, and peripherals.
Managed network infrastructure including cabling, firewall configuration, access control,
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and troubleshooting.
Ensured IT security, data protection, and compliance through system monitoring and
â?¢
security best practices.
Maintained CCTV systems, NVRs, and related network equipment.
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Handled asset management for all IT equipment across multiple branches.
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Provided user training, documentation, and technical guidance to ensure smooth
â?¢
operations.
Performed system upgrades, software installations, and license management.
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Delivered reliable customer support with strong problem-solving and communication
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skills.
04/2021 â??
