Mobile: 00966594247171
Address: Saudi Arabia, Riyadh, Tuwaiq
Email: [email protected]
Objective:
My career objectives are twofold. It is my goal to deliver my duties as supervisor/shift incharge or
barista to the fullest satisfaction of all members of company, using my skills with customer
service. Finally, as my long term objective, I would like to continue working for the betterment of
the company, taking on new responsibilities until I can serve as part of the management.
Personal Information
Father's Name: Muhammad Amir
Date of Birth: 15th October 1982
Sex: Male
Religion: Islam
Marital Status: Married
Nationality Pakistani
Qualification:
B.A (Bachelor with Journalism) 2005 (1st division) Bahaauddin Zakariya University
Multan, Pakistan.
I.COM 2001 (2nd division)
Board of Intermediate and Secondary Education Multan, Pakistan.
Matriculation 1998 (2nd division)
Board of Intermediate and Secondary Education Multan, Pakistan.
Special Skills:
Teamwork, leading Teams and Grooming of colleagues.
Self-motivated and groomed for upcoming challenges.
Effective communication skills.
Good negotiation power.
Research oriented.
Shake and Bake:
Job Experience:
5 years working experience in Jeddah Saudi Arabia in shake and bake as coffee shop store Manager.
Responsibilities:
Preparing all types of hot and cold drinks and help the staff in busy time.
Preparing all types of Crepes, Waffles and Pan Cake and cold drinks.
Preparing all types of Pizza, Pies, Pasta and Sauces
Gloria Jeans Coffees UAE
4 years working experience in Gloria Jean’s Coffees Shop Dubai as Store Supervisor.
Responsibilities:
Preparing all types of hot and cold drinks and help the staff in busy time.
Report on a weekly basis, or as otherwise agreed, to the Manager on all relevant issues or
general concerns.
Maintain daily Inventory, Weekly Inventory and Monthly Inventory,
Ensure that the coffee shop is sufficiently stocked to meet demand, stock awaiting sale is
kept at optimum condition and wastage is minimized and recorded.
Ensure the daily and weekly cleaning schedules are completed to a high standard.
When requested by the Manager, prompt and accurate cashing up at the end of the day,
and transfer of money into safe.
Ensuring standards for quality, customer service and health and safety are met.
Organizing special promotions, displays and events.
Communicate and coordinate with internal departments
Follow up on customer interactions.
Provide feedback on the efficiency of the customer service process
Computer Skills;
MS Office
Internet Surfing
Languages
Urdu
Arabic
English (IELTS)