ERP Systems Logistics Accounts Support Document Control Office Administration
PROFESSIONAL SUMMARY
Detail-oriented professional with 9+ years of experience in Supply Chain, Warehouse Management &
Logistics Operations, ERP systems, document control, accounts support, and education. Experienced in
managing end-to-end warehouse operations, inventory control, accurate record keeping, and coordination in
fast-paced environments.
Skilled in Oracle ERP, reporting, inventory management, and administrative coordination with strong
accuracy and organizational abilities.
Also experienced in telecommunications customer service, handling client support, complaint resolution, and
service coordination in high-pressure environments.
CORE COMPETENCIES
ï‚· ERP & Data Management Systems
ï‚· Logistics & Warehouse Coordination
ï‚· Document Control & Records Management
ï‚· Accounts Support (Invoices, Data Entry, Reconciliation)
ï‚· Office Administration & Coordination
ï‚· Reporting & Microsoft Excel
ï‚· Customer Handling & Communication
ï‚· Audit Support & Compliance
ï‚· Filing Systems (Physical & Digital)
ï‚· Time Management & Multitasking
ï‚· Teaching & Training Support
PROFESSIONAL EXPERIENCE
ERP, Warehouse Supervisor / Operations & Documentation Specialist
Fauji Medicines Company April 2016 – April 2026
• Supervise warehouse operations along with documentation and reporting
• Maintain inventory records and support accounts with stock-related data
• Manage Oracle ERP system for inventory tracking, stock updates, and reporting
• Prepare management reports using ERP and Excel for decision-making
• Handle documentation for receiving, dispatch, and stock movement
• Support audit and compliance processes through accurate record keeping
• Coordinate with suppliers and internal departments
• Ensure 98% inventory accuracy through proper tracking and reconciliation
Customer Support / Technical Assistant
PTCL (Pakistan Telecommunication Company Limited)
ï‚· Assisted customers with telecom services, complaints, and technical issues
ï‚· Maintained service records and updated customer data systems
ï‚· Coordinated with technical teams for issue resolution
ï‚· Provided front-desk and communication support
Teacher (Private School)
ï‚· Taught students in a structured classroom environment
ï‚· Prepared lesson plans and managed student records
ï‚· Maintained attendance and academic documentation
ï‚· Developed communication and interpersonal skills
KEY ACHIEVEMENTS
ï‚· Maintained 98% inventory accuracy in warehouse operations
ï‚· Improved documentation and reporting efficiency
ï‚· Supported audit processes with accurate records
ï‚· Delivered effective customer service and issue resolution
ï‚· Demonstrated adaptability across multiple roles and industries
EDUCATION
Bachelor’s Degree in Sociology
CERTIFICATIONS & COURSES
ï‚· Certificate in Information Technology (CIT)
ï‚· Customer Relationship Management (CRM)
ï‚· Microsoft Certified Solutions Expert (MCSE)
TECHNICAL SKILLS
ï‚· ERP Systems & Inventory Software
ï‚· Microsoft Excel, Word & Office Tools
ï‚· Basic Accounting Support (Invoices, Records)
ï‚· Documentation & Filing Systems
ï‚· CRM & Customer Handling Systems
LANGUAGES
ï‚· English (Professional Working Proficiency)
ï‚· Urdu (Native)
ï‚· Arabic (Basic)
