Dedicated healthcare professional currently working as an Insurance Clerk with hands-on experience in insurance eligibility verification, approvals, claim issue handling, and data entry using Waseel and NPHIES systems. Graduated last year from a vocational course in Nursing Assistant/Caregiver and completed 200 hours of clinical on-the-job training at Qassim National Hospital across Male Ward, Female Ward, Post-ICU, and Emergency Room (ER), and was awarded Best Intern for outstanding performance. Also has 7 years of experience as a Dental Assistant in a clinical support role.
Knowledgeable in ICD-10 coding and healthcare documentation, with strong administrative, clinical support, and patient care skills in fast-paced healthcare environments.
CORE SKILLS:
• Insurance Eligibility Verification
• Insurance Approvals & Authorization
• Claims Issue Handling & Follow-up
• Waseel Healthcare System
• NPHIES Platform
• ICD-10 Medical Coding (Knowledge)
• Data Entry & Medical Documentation
• Dental Assistance & Clinical Support
• Sterilization & Infection Control
PROFESSIONAL EXPERIENCE:
Insurance Clerk – Adel Care Group
Saudi Arabia 2020 – Present
• Process insurance eligibility verification, approvals, and claims using Waseel and NPHIES systems.
• Follow up on pending approvals and ensure timely processing of insurance requests
• Assist in resolving insurance claim issues, including rejections, missing information, and resubmission cases
Dental Assistant – Clinical Support Experience – Adel Care Medical Center (formerly Future Care Clinic)
Saudi Arabia 2013 – 2020
• Performed administrative and front desk support tasks
• Prepared instruments and maintained treatment rooms
• Managed patient records and appointments
• Maintained sterilization and infection control procedures
• Supported daily dental clinic operations and patient coordination
CLINICAL TRAINING – Qassim National Hospital (200 HOURS)
• Female Ward
• Male Ward
• Emergency Room (ER)
• Post-ICU Unit
Key Contributions:
• Assisted nursing staff in patient care and monitoring
• Followed infection control and safety procedures
• Assisted patients with daily needs and comfort
• Maintained professional communication with patients and staff