IT SUPPORT SPECIALIST — SEEKING POSITION IN KSA
═══════════════════════════════════════════
NAME : Fiaz Hussain
LOCATION : Riyadh, Saudi Arabia
IQAMA STATUS : Transferable & Valid ✓
AVAILABILITY : Immediately
MOBILE/WA : +966 579049410
EMAIL : [email protected]
LINKEDIN : linkedin.com/in/fiaz-hussain-it-network-support
───────────────────────────────────────────
PROFESSIONAL SUMMARY
───────────────────────────────────────────
Experienced IT Support Specialist with 7+ years of hands-on
expertise across Corporate, Retail, and Hospitality sectors.
Currently based in Riyadh with a transferable Iqama and
available to join immediately. CCNA, MCSA, Azure AZ-900, and
AWS Cloud Practitioner certified professional with a strong
service-oriented mindset and proven ability to manage complex
IT environments. Multilingual communicator fluent in English,
Arabic, and Urdu/Hindi — well-suited for diverse KSA work
environments.
───────────────────────────────────────────
CERTIFICATIONS
───────────────────────────────────────────
✔ CCNA — Cisco Certified Network Associate
✔ MCSA — Microsoft Certified Solutions Associate
✔ AZ-900 — Microsoft Azure Fundamentals
✔ AWS — Cloud Practitioner
───────────────────────────────────────────
EDUCATION
───────────────────────────────────────────
✔ BS Computer Science
───────────────────────────────────────────
WORK EXPERIENCE
───────────────────────────────────────────
▸ IT Support Specialist
Logical Network Solutions, Dubai
2023 – 2025
• Provided end-to-end IT support for corporate clients
• Managed Microsoft 365 (Exchange Online, Teams,
SharePoint, OneDrive) administration
• Configured and maintained LAN/WAN, DHCP, DNS,
Wi-Fi, and Switch infrastructure
• Handled Active Directory, Windows Server 2016/2019
user management and Group Policy
• Installed and maintained IP CCTV systems
(Hikvision, Dahua) and Access Control Systems
• Managed IT asset inventory, documentation,
and hardware lifecycle
▸ IT Support Engineer
Emporium Mall, Lahore
2020 – 2022
• Delivered helpdesk and end-user support across
the mall's retail and corporate offices
• Supported Windows 10/11, Office 365, and
hardware troubleshooting for 300+ users
• Managed IP CCTV surveillance systems and
Access Control infrastructure
• PC, Laptop, and Printer setup, repair,
and maintenance
• Coordinated IT asset management and
maintained technical documentation
▸ Technical Support Associate
The Nishat Hotel, Lahore
2018 – 2020
• Provided 24/7 IT support for hotel operations
including front desk, F&B, and back office
• Managed hotel network infrastructure,
Wi-Fi, and IP telephony systems
• Supported Opera PMS and POS systems
for hotel management
• Handled CCTV monitoring systems and
Access Control for hotel security
• Ensured maximum uptime of all critical
hotel IT systems and services
───────────────────────────────────────────
TECHNICAL SKILLS
───────────────────────────────────────────
HELPDESK & END-USER SUPPORT
• Windows 10/11 Support & Troubleshooting
• Office 365 — Outlook, Teams, SharePoint,
OneDrive, Exchange