Experienced IT Support and Cybersecurity professional currently based in Riyadh, Saudi Arabia, available for IT Support, Helpdesk, Technical Support, System Administration, and Cybersecurity-related opportunities.
With 3+ years of hands-on experience in enterprise environments, I have worked on system monitoring, troubleshooting, user support, security operations, SIEM monitoring, incident management an ticketing system ServiceNow. Skilled in resolving technical issues efficiently while maintaining high service quality and operational continuity.
Technical Skills & Experience
- IT Helpdesk & Technical Support
- Ticketing System
- Windows System Administration
- User & Access Management
- Hardware & Software Troubleshooting
- Network & Connectivity Troubleshooting
- Printer, Desktop & Laptop Support
- Microsoft Office & System Configuration
- SIEM Monitoring (Splunk, Wazuh)
- Ticketing Systems & Incident Management
- Cybersecurity Monitoring & Alert Analysis
- Remote Support & End-User Assistance
- Basic Network Security & Firewall Knowledge
Professional Qualities
- Strong troubleshooting and analytical skills
- Fast learner and adaptable
- Professional communication and customer support
- Experience working in fast-paced environments
- Team player with strong sense of responsibility
Availability
- Currently based in Riyadh
- Valid transferable Iqama
- Available immediately
If you are looking for a reliable IT Support / Helpdesk professional, feel free to contact me.
Thank you.
