Experienced Order Administrator / Senior Sales Support Professional – Remote Only
Experienced Sales Support & Order Administration professional with 9+ years of experience in B2B/B2C sales, order processing, customer service, and end-to-end order management. Currently working remotely with a Saudi-based company in Jeddah and available for suitable opportunities in Saudi Arabia.
Key Expertise:
* End-to-end order cycle management, from customer inquiry to final delivery
* Receiving, processing and monitoring customer purchase orders
* Order status, product availability and delivery follow-up
* Coordinating with Sales, Supply Chain, Logistics, Production, Warehouse, Finance and Suppliers
* Handling customer inquiries, complaints and order-related issues
* Managing customer sample requests and coordinating with suppliers/technical teams
* Maintaining accurate ERP/SAP/CRM records and order documentation
* Monitoring open POs and pending orders
* Preparing weekly/monthly sales and order status reports
* Strong customer relationship and communication skills
* Excellent follow-up, coordination and problem-solving abilities
* Advanced working knowledge of SAP, ERP, CRM, QuickBooks and MS Excel
Professional Background:
Currently working as an Order Administrator & Sales Executive with a Saudi-based packaging company, managing customer orders from inquiry through production, documentation and delivery while coordinating with multiple internal and external stakeholders.
I am particularly interested in Senior Sales Support, Indoor Sales, Sales Coordinator, Order Administrator, Customer Service, Order Management or Sales Operations positions.
Preferred: Saudi Arabia | Jeddah / Riyadh / Dammam or Remote/Hybrid
Note: I am experienced in managing and developing existing customer portfolios and orders and am primarily interested in sales support/order management roles rather than pure BDO or cold-lead generation positions.
Available for interview. CV available upon.