IT Specialist/ Desktop Support Engineer/ System Administrator

IT Professional with 5+ years of experience in System Administration, Desktop Support, and IT Infrastructure Management. Skilled in Windows Server, Active Directory, DNS, DHCP, Group Policy (GPO), VMware (ESXi & vCenter), and hybrid environments. Experienced in troubleshooting hardware, software, network, and end-user issues, ensuring high availability and minimal downtime. Proficient in Windows and Linux systems, endpoint security, Microsoft 365, ITSM ticket management, and infrastructure support. Strong background in desktop/laptop deployment, user support, incident resolution, and maintaining reliable IT services to support business continuity