IT Support Engineer/Network Engineer/Help Desk Engineer

Experienced IT professional with expertise in technical support, network administration, and help desk operations. Skilled in troubleshooting hardware, software, printers, Windows operating systems, Microsoft 365, Active Directory, LAN/WAN networks, Wi-Fi connectivity, and IT infrastructure. Strong knowledge of network configuration, monitoring, and security with hands-on experience in user support and issue resolution.
Key Expertise:
IT Support & Troubleshooting
Network Administration (LAN/WAN, TCP/IP, DNS, DHCP)
Active Directory & User Management
Microsoft 365 Administration
Windows Desktop & Server Support
Printer & Peripheral Configuration
Wi-Fi & Network Connectivity Issues
Hardware & Software Installation
Help Desk & Ticketing Systems
Remote Support (AnyDesk, TeamViewer)
CCNA & CCNP Certified
Technical Documentation & User Training