SUMMARY
I am a highly dedicated and professional with 2 years of experience in
High-Volume Counter Cashier and Stock Management. Highly skilled in
efficiently handling cash transactions, ensuring customer satisfaction, and
maintaining organised inventory. Proficient in Microsoft Office Suite and
dedicated to providing exceptional customer service while ensuring
CONTACT accurate record-keeping and daily sales reporting.
Riyadh, KSA
0502278495
EXPERIENCE
[email protected]
SHIRKA ANOLA LOGISTICS COMPANY, 11/2025 - 03/2026
Bold Profile Customer Serves Agent - Riyadh, KSA
â?¢ Maximised customer engagement and satisfaction by delivering
excellent customer service.
SKILLS â?¢ Engaged with customers to identify needs and provide tailored service
solutions.
â?¢ Logistics safety protocols â?¢ Resolved customer queries and problems using effective communication
â?¢ Logistics coordination and providing step-by-step solutions.
â?¢ Supply chain optimisation â?¢ Managed complaints through clear communication and effective
â?¢ Inventory control problem-solving, enhancing customer satisfaction.
â?¢ Cash handling â?¢ Handled customer concerns, escalating major issues to supervisor for
timely resolution.
â?¢ MS office (Excel, Word, Power Point)
â?¢ Identified issues, analysed information and provided solutions to
â?¢ Multi-tasking Abilities
problems.
â?¢ Strong organisational skills
â?¢ Promoted safe working environment by implementing regulatory
â?¢ Detail-oriented standards, policies and guidelines.
â?¢ Customer engagement
â?¢ Complaint resolution Counter Cashier & Stock Management, 01/2023 - 01/2025
Wain's mart - Sialkot, Pakistan
â?¢ Task collaboration
â?¢ Efficiently managed high-volume cash transactions, ensuring accuracy
â?¢ Team leadership
and minimal wait times for customers.
â?¢ Active listening
â?¢ Processed various forms of payment (cash, credit/debit, gift cards,
coupons) and handled daily cash reconciliation and till balancing.
â?¢ Provided exceptional customer service by greeting customers.
LANGUAGES â?¢ Managed and organized inventory in designated store sections.
English: B2 â?¢ Conducted regular stock audits.
Upper Intermediate â?¢ Performed packaging of products for customer orders.
Arabic: A2 Data Entry Specialist, 01/2021 - 01/2023
Elementary
Naeem Electronics - Sialkot, Pakistan
â?¢ Managed and processed over 500 records daily with a 99.5% accuracy
Urdu: C2
rate, utilizing advanced spreadsheet functions to maintain large
Proficient datasets.
â?¢ Streamlined data capture and entry procedures, leading to a 15%
reduction in processing time and improving overall department
efficiency.
â?¢ Conducted routine quality assurance and data validation checks to
identify and correct discrepancies, ensuring data integrity across all
digital platforms
â?¢ Processed documentation and records, enhancing accuracy in data
management.
EDUCATION
BS: Information Technology, 01/2020
University of Gujrat - Sialkot, Pakistan
I.C.S, 01/2016
Pakistan International High School - Riyadh, K.S.A
GPA: FIRST DIVISION
MATRICULATION: SCIENCE, 01/2013
Pakistan International School - Riyadh, K.S.A
GPA: FIRST DIVISION