Transferable Iqama | Immediately available to join
Operations | Project Management | Start-ups | Food & Beverage
[email protected]
+966 502 877 949
Linkedin.com/in/aminaijaz/
SUMMARY
Operations and General Management professional with 20+ years of experience across F&B, hospitality, catering, retail and business development in Saudi Arabia and India. Proven track record in driving business growth, leading multi-site operations, launching new ventures, improving profitability and building high-performing teams.
Experienced in P&L management, business expansion, pre-openings, procurement, and operational excellence, with a strong focus on delivering sustainable growth, customer satisfaction and operational efficiency.
EDUCATION
Indian Institute of Management (IIM), Bangalore, India
Executive Education Program, 2014
Marketing, Branding
Bangalore University, Bangalore, India
Bachelor of Business Management, 2007
International Business, Marketing
CORE COMPETENICES
Operations Management
P&L Responsibility
Strategic Planning
SOP / Menu Development
Catering Management
F&B Operational Efficiency
Safety Compliance
Quality Assurance
Hospitality Management
Team Training & Development
WORK EXPERIENCE
Operations Manager
Tawabil Restaurants & Catering, Saihati Group of Companies
King Abdullah University of Science & Technology (KAUST), Saudi Arabia
King Abdullah Economic City (KAEC), Saudi Arabia
Aug 2021-May 2026
Tawabil is an Indian cuisine chain of restaurants and catering from Saihati Group of Companies. The
first outlet was opened at the prestigious campus of KAUST before expanding beyond.
Key Achievements
Strategic Pre-Openings: Successfully launched and managed multiple F&B ventures including an Indian Cuisine outlet at KAEC and Catering / Canteen operation for Schools and Companies. I specialize in leading teams that develop innovative concepts from inception to success.
Revenue Growth & Community Focus: Drove an average 50% revenue increase in existing outlets by customizing the approach and focus on the diverse communities of KAUST & KAEC.
Menu Innovation & Cost Optimization: Expert in crafting varied multicuisine menus from Indian, Chinese, Italian cuisines to Continental, ensuring top-tier casual-dining experiences while implementing strategies that reduce costs.
Operational Excellence & Team Development: Created & implemented operational manuals, SOPs, and training programs, significantly enhancing service standards and team efficiency. Demonstrated proficiency in cross-functional coordination to maximize sales and operational efficiency.
Event Planning & Management: Played a key role in organizing and delivering major events, fostering strong client relationships, and ensuring adherence to health and safety standards, along with financial accountability.
Operations Manager
Macaroni's Italian Pastaria, Dammam, Saudi Arabia
Feb 2019-Nov 2020
Macaroni's is a new age Italian fast-food brand launched by Saeed Al Zahrani Group (SAZ Group) out of the Eastern Province of Saudi Arabia.
Business Manager
Breakout Escape Games, BreakFree Learning, Bangalore, India
Dec 2016 - Jan 2019
Breakout is one of India's first Escape Room brands started in 2015. With franchisees across the country,
it is the #1 ranked (TripAdvisor) choice for escape game enthusiasts.
Enterprise Business Manager (Middle East and India)
Redstone Learning, Bangalore, India
Oct 2014 - Jul 2015
Redstone Learning is a USA-based learning company which provides training across different
disciplines around the world. Their support offices operate from 5 continents and training
courses are conducted at 350+ locations worldwide.
Founder
Innovative Kitchens, Bangalore, India
May 2013 - Aug 2016
Yummy Wok was one of the first fast-food Chinese restaurant chains launched in India to introduce the concept of wok-based cooking with customizations.
Founded and managed a 60-seat casual dining restaurant, leading concept development, operations, team building, and business growth. Expanded revenue streams through catering services while establishing operational systems and supplier partnerships.
Manager, Sales & Training
Centria Consulting & Training Services, Riyadh, Saudi Arabia
Dec 2009 - Apr 2013
Managed sales, marketing, and training operations for a leading IT consulting and training provider,
serving major corporate and government clients across Saudi Arabia. Consistently achieved sales targets while overseeing client engagement, training delivery, account management and business operations support.
CONSULTING EXPERIENCE
Start-up Consultant | Launch & Setup
Aisle.co, Bangalore, India
Project duration: 4 months
A tech start-up from 2014, Aisle is a membership-based dating app imagined in India.
Food Consultant | Promotions
Genuine Chicken Broaster, Bangalore, India
Project duration: 3 months
A 60-year-old restaurant chain based out of USA which pioneered the concept of
Broast chicken.
Food Consultant | Launch & Setup
House of Rock Cafe Restaurant, Ahmedabad, India
Project duration: 6 months
This is a new age cafe launched themed around live music performances and events.
Additionally, consulted multiple startup and F&B brands on business setup, recruitment, marketing,
licensing, procurement, partnerships and restaurant launch initiatives across Saudi Arabia and India.
KNOWLEDGE & ACCOLADES
Excellent domestic market knowledge across Saudi Arabia, having worked for 15+ years in Riyadh, Jeddah and the Eastern Province.
Attended workshops, seminars, & events across industries including HACCP, ISO, HSE etc.
Nominated to represent India at the GYLC (Global Young Leader's Conference) program at NY, USA
LANGUAGES
Fluent in English, Arabic, Urdu & Hindi
OTHER
Married, Valid driving license, Indian nationality
