Currently working at Prince Sultan University in Riyadh.
Skilled in handling technical support requests and incident management.
Experienced in troubleshooting hardware, software, and network issues.
Proficient in Microsoft Windows and Office applications.
Knowledgeable in IT service management and ticketing systems.
Able to support users remotely and on-site effectively.
Strong communication skills with end users and technical teams.
Focused on fast issue resolution and high-quality service delivery.
Motivated to grow in IT support and infrastructure roles.