MAZHER RAFIQUE
ANWARE
PROFESSIONAL SUMMARY
Experienced Store Manager with more than 10 yearsâ?? experience keen focus on
driving sales and customer satisfaction. Transformed underperforming stores
[email protected]
into top revenue generators by implementing innovative merchandising
m
strategies and fostering team collaboration. Known for improving stock turnover
and reducing operational costs through streamlined processes and staff training.
+966573170127
WORK HISTORY
Mecca Region
April 2026 â?? Currently
Al Raya â?? Assistant Store Manager , Albaha , Saudi Arabia
LMV SAUDI ARABIA â?¢ Lead, motivate, and develop a high-performing team of sales
associates and supervisors
â?¢ Managing 2500 SQM store with 45manpower.
www.linkedin.com/in/ â?¢ Updating Roster Staff Schedule and Overtime forecast on Minami.
mazher-anware-b59663268 â?¢ Dealing with customer service issues such as queries and complaints
â?¢ Manage staff scheduling, training, and performance evaluations to
ensure optimal staffing and skill development
â?¢ Foster a positive work environment, promoting employee
EDUCATION engagement, retention, and career growth
â?¢ Oversee daily store operations, ensuring efficiency, effectiveness, and
Bachelor of commerce
adherence to company standards
Mumbai university,
â?¢ Drive sales growth through strategic planning, execution, and
January 2012
performance monitoring
Higher secondary certificates â?¢ Analyze sales data, market trends, and customer feedback to inform
Mumbai examination board, business decisions
January 2009 â?¢ Departments Management
â?¢ Bakery: Oversee daily baking operations, manage inventory, and
Secondary School certificate ensure product quality and freshness
January 2007 â?¢ Deli: Manage deli counter operations, including ordering, inventory,
and customer service
â?¢ Butchery: Oversee meat department operations, including ordering,
inventory, and customer service
HARD SKILLS â?¢ Produce: Manage produce department operations, including
ordering, inventory, and quality control
Department Management.
â?¢ Grocery: Monitor grocery department operations, including
Inventory Management
ordering, inventory, and product placement
Store Management
â?¢ Manage inventory levels, stockroom organization, and product
Loss Prevention
Sales Management displays to optimize sales and minimize losses
Management Visits â?¢ Analyze inventory data, identifying trends and opportunities for
Government Visit improvement
â?¢ Implement inventory control measures to prevent shrinkage and
maintain accuracy
â?¢ Ensure exceptional customer experiences, addressing complaints
.
and feedback in a timely and professional manner
â?¢ Develop and implement customer service standards, initiatives, and
training programs
SOFT SKILLS â?¢ Foster a customer-centric culture within the store.
Observation
Decision Making
Communication December 2023 â?? December 2025
Multi-tasking
Team Leadership Al dukan Retailing company - Store manager, Taif , Saudi Arabia
Organizational
Customer Services â?¢ Directly reported to Area Managers on day-to-day operation.
â?¢ Managing 400 SQM store with 10 manpower.
â?¢ Ensured to implementation of KPI'S Sales, Inventory control, Productivity &
inventory in days
â?¢ Dealing with customer service issues such as queries and complaints.
COMPUTER â?¢ Maintain stock availability with the coordination of logistic team and DSD
SKILLS vendors.
â?¢ Promoted Dukan Private label items sales by sampling and tasting.
Ms office â?¢ Provide training to improve the knowledge base of the staff and utilize
cross-training methods to
Ms Excel â?¢ maintain productivity when employees on leave.
â?¢ Prepared the store for Management visits and ensured the implementation
Dynamic of Government rules.
â?¢ Ensured stock availability of promotion items during promotion days.
SAP â?¢ Leaflets distribution within the catchment area to Retain old and gain the
potential customers.
Xstore
â?¢ Analyze monthly stock study reports and align with commercial team on
liquidation action plan to be taken to control stock level and duration.
POS
â?¢ Conduct monthly meetings with line managers to analyze the sales
performance of the store.
â?¢ Running store smoothly & achieving the targets as per the plan.
LANGUAGES
April 2017 - May 2022
English
RED & Cash and Carry- Store Manager, Maseru Lesotho
Fluent
Hindi â?¢ Managed inventory and control cash control opening and closing
Advanced (C1) procedure
Marathi â?¢ Collaborated with team leaders to enhance workforce productivity