I am an AWS Certified IT Support & System Administration professional with hands-on experience in banking and technology sectors. I currently work as a System Administrator at Allied Bank, managing Windows Server, Active Directory, Office 365, and network infrastructure for 200+ end users.
Technical Skills:
Windows Server, Active Directory, Group Policy, Office 365
Hardware & software troubleshooting (desktops, laptops, printers)
Remote support tools: Remote Desktop, AnyDesk, TeamViewer
Networking: DNS, DHCP, TCP/IP, LAN/WAN troubleshooting
Virtualization: VMware
Ticketing systems & IT asset management
Key Achievements:
Maintained 99.9% system availability through proactive monitoring and security updates
Resolved 25+ daily user issues with 95% on-time resolution
Deployed antivirus, system upgrades, and cybersecurity measures
Certifications:
AWS Certified Solutions Architect
Education:
Bachelor's in Computer Science
Availability: Immediate
Iqama Status: Transferable (Nafaq work permit available)
Location: Saudi Arabia
Preferred Setup: On-site or hybrid
