I am an AWS Certified Technical Support professional with experience in banking and technology sectors, currently working as a System Administrator at Allied Bank. I provide end-to-end technical support for hardware, software, and network issues across Windows environments.
Technical Skills:
Windows 10/11, Windows Server, Linux
Office 365 administration & user support
Remote support tools: Remote Desktop, AnyDesk, TeamViewer
Hardware troubleshooting (desktops, laptops, printers, peripherals)
Basic networking: DNS, DHCP, TCP/IP, LAN/WAN
Ticketing systems & IT asset management
What I Offer:
Level 1 & Level 2 technical support
Installation & configuration of OS and software
User account management (Active Directory)
Remote & on-site support availability
95% on-time issue resolution track record
Certifications:
AWS Certified Solutions Architect
Availability: Immediate
Iqama Status: Transferable
Location: Saudi Arabia