IT Engineer System Administration Network & Infrastructure
Riyadh, Saudi Arabia • +966 57 904 9410 • [email protected] • Transferable & Valid Iqama • Immediately
Available
PROFESSIONAL SUMMARY
Qualified IT Engineer with 5+ years of experience in IT support, system administration, networking, and
infrastructure management. Skilled in managing and maintaining servers, network systems, and IT
infrastructure across multi-site environments, with hands-on expertise in Windows and Linux operating
systems, network administration (LAN/WAN, switches, routers, VLANs), Active Directory, DNS, and DHCP.
Experienced in firewall and cybersecurity management, server management and virtualization, and cloud
platforms including Microsoft Azure and AWS. Strong troubleshooting and problem-solving skills with excellent
communication in English. CCNA, MCSA, AZ-900, and AWS Cloud Practitioner certified, with a BSc in Computer
Science. Currently in Saudi Arabia with a valid transferable Iqama and immediately available to join.
KEY SKILLS
Operating Systems: Windows 10/11, Windows Server, Linux (Ubuntu/CentOS), Server Management,
Virtualization (VMware / Hyper-V)
Networking: Network Administration, LAN/WAN, Switches, Routers, VLANs, TCP/IP, IP Addressing, DNS,
DHCP, Cisco (CCNA)
Security & Directory: Active Directory, Firewall Configuration, Cybersecurity Management, Endpoint Security,
Data Backup & Recovery
Cloud & Systems: Microsoft Azure, AWS, Office 365, Microsoft Exchange, IT Infrastructure Management,
System Monitoring, High Availability
Support & Soft Skills: Technical Support, Troubleshooting, Problem-Solving, Hardware/Software
Configuration, Vendor Coordination, English Communication, Documentation
PROFESSIONAL EXPERIENCE
IT Engineer / IT Support Specialist 2021 – Present
Logical Network Solutions, Dubai, UAE
• Infrastructure: Managed and maintained IT infrastructure, servers, and network systems across multiple
sites, monitoring performance to ensure high availability and minimal downtime.
• System Administration: Administered Windows and Linux servers, Active Directory, DNS, DHCP, and
Office 365, including user account management and server virtualization.
• Networking: Configured and maintained routers, managed switches, VLANs, and Wi-Fi access points to
support stable LAN/WAN connectivity.
• Security & Backup: Implemented firewall rules, endpoint security, and data backup procedures to
protect IT systems and ensure business continuity.
• Support & Vendors: Provided technical support to end users, resolved 300+ monthly issues with 95%+
SLA compliance, and coordinated with vendors and service providers.
IT Support Technician 2019 – 2021
Emporium Mall, Lahore, Pakistan
• End-User Support: Delivered daily IT support to staff across a large commercial site, troubleshooting
hardware, software, and network issues.
• Network & CCTV: Maintained switching, wireless APs, and 400+ CCTV cameras, performing VLAN
configuration and IP addressing.
• Incident Management: Logged, tracked, and resolved incidents while documenting solutions for the
knowledge base.
IT Support Officer 2018 – 2019
The Nishat Hotel, Lahore, Pakistan
• Hotel IT Support: Supported hospitality IT systems including guest/staff Wi-Fi, desktops, printers, and
surveillance infrastructure.
• Troubleshooting: Troubleshot connectivity and end-user issues to maintain reliable service across guest
and back-office areas.
EDUCATION
BSc Computer Science — Government College University (GCU), Faisalabad, Pakistan
CERTIFICATIONS
• Cisco Certified Network Associate (CCNA)
• Microsoft Certified Solutions Associate (MCSA)
• Microsoft Azure Fundamentals (AZ-900)
• AWS Certified Cloud Practitioner
ADDITIONAL INFORMATION
• Location: Riyadh, Saudi Arabia — valid transferable Iqama; immediately available to join.
• Languages: English, Urdu, Hindi.