IT Infrastructure & Support Engineer | 3+ Years Of Professional Experience | Prince Sultan

Professional IT Support Engineer with 3+ years of experience in enterprise environments. Skilled in providing first and second-level technical support to end users. Experienced in troubleshooting desktop, laptop, printer, and network connectivity issues. Proficient in Windows operating systems, Active Directory, and Microsoft Office 365. Strong knowledge of system maintenance and preventive IT support. Experienced in documenting technical issues and maintaining service records. Able to manage multiple support requests while meeting deadlines. Excellent communication and customer service abilities. Strong problem-solving and organizational skills. Dedicated to ensuring smooth and reliable IT operations.