Key Achievements:
• Maintained sub-24-hour response times with zero missed transmittal SLAs over a 12-month period by tracking 10+ concurrent workstreams through structured control systems.
• Achieved zero overdue transmittals by implementing consistent early escalation protocols and proactive coordination across stakeholders.
• Reduced document retrieval time by 40% through centralized restructuring and optimization of the Document Management System (DMS).
• Maintained a 98% compliance rate by conducting structured monthly audits focused on SLA performance and documentation control standards.
Education:
• Bachelor of Business Administration (BBA)
Core Strength:
• Expertise in Aconex, SLA tracking, transmittal management, DMS optimization, compliance auditing, and multi-workstream coordination.
Contact:
📞 WhatsApp: 0592943784
📧 [email protected]
I bring disciplined, system-driven execution that ensures consistent SLA performance in high-pressure project environments.