Key Achievement:
• Redesigned the entire vendor SLA architecture by defining clear performance metrics, introducing weekly scorecard reviews, and implementing structured consequence mechanisms that improved supplier accountability. This intervention increased vendor compliance from 74% to 96% within two quarters, establishing a performance culture where suppliers consistently meet standards without constant escalation.
Core Expertise:
• Vendor SLA framework design and end-to-end architecture restructuring
• Weekly SLA scorecard systems for continuous supplier performance management
• Supplier accountability mechanisms designed for sustained compliance improvement
• Oracle ERP vendor performance tracking and reporting integration
Education & Communication:
• Bachelor of Business Administration (BBA), GPA: 3.38
• Professional English communication and conversational Arabic proficiency
Contact:
📞 WhatsApp: 0592943784
📧 [email protected]
I specialise in building vendor governance systems that convert inconsistent supplier performance into structured, measurable, and sustainable compliance.