"IT professional with an MSc in Information Technology and a B.Com, combining technical grounding with strong analytical and business awareness. Self-driven hands-on experience with cloud infrastructure (AWS — IAM, EC2, billing management) and foundational knowledge of Windows Server administration, networking, and IT security practices. Comfortable troubleshooting hardware and systems issues, with a fast-learning approach to new platforms and tools. IELTS Band 6.5 (UKVI) certified, with clear communication skills suited to both technical and end-user support contexts."
Skills
Windows Server Administration (Active Directory, DNS, DHCP, IIS)
Cloud Computing Fundamentals (AWS — IAM, EC2, Billing & Cost Management)
Network Troubleshooting & Configuration
Hardware Installation, Maintenance & Troubleshooting
IT Security Fundamentals (Endpoint Protection, Patch Management)
IT Service Management (ITSM) Concepts
User Account & Access Management
System Monitoring & Maintenance
Technical Documentation
Help Desk / End-User Support
Microsoft Office Suite (Excel, Word, PowerPoint)
Problem-Solving & Analytical Thinking
Strong Written & Verbal Communication (IELTS 6.5 UKVI)
PHONE: 0545124734
EMAIL: [email protected]