Key Responsibilities
Manage day-to-day hub operations.
Ensure timely receiving, sorting, and dispatching of shipments.
Monitor inventory accuracy and stock movement.
Supervise hub supervisors, team leaders, and warehouse staff.
Ensure productivity targets and KPIs are achieved.
Coordinate with transportation and logistics teams.
Prepare daily operational reports.
Resolve operational issues and customer escalations.
Ensure compliance with safety regulations and company policies.
Optimize manpower utilization and workflow efficiency.
Requirements
Bachelor's Degree or Diploma.
5+ years of warehouse/logistics/retail operations experience.
Minimum 2 years in a supervisory or managerial role.
Strong leadership and problem-solving skills.
Good knowledge of warehouse management systems (WMS).
Good communication skills.
Proficient in Microsoft Office.
2. Hub Supervisor
Job Summary
The Hub Supervisor oversees daily warehouse operations, ensuring efficient receiving, sorting, loading, unloading, inventory control, and staff performance while maintaining safety and operational standards.
Key Responsibilities
Supervise warehouse and hub staff.
Assign daily tasks and monitor performance.
Ensure timely loading and unloading of shipments.
Monitor inventory accuracy.
Maintain warehouse cleanliness and safety.
Prepare shift reports.
Coordinate with transportation teams.
Resolve operational issues quickly.
Train new employees.
Ensure company policies are followed.
Requirements
Diploma or Bachelor's Degree.
3–5 years of warehouse or retail logistics experience.
Previous supervisory experience preferred.
Leadership and communication skills.
Ability to work under pressure.
Basic computer knowledge (Excel, WMS).
Teal Leader
Job Summary
The Teal Leader is responsible for coordinating daily operational activities within the hub, ensuring tasks are completed efficiently, productivity targets are achieved, and company safety and quality standards are maintained. The role involves guiding operational staff, monitoring workflow, and supporting the Hub Supervisor in achieving operational excellence.
Key Responsibilities
Coordinate daily operational activities within the assigned area.
Monitor staff attendance, productivity, and work quality.
Ensure timely receiving, sorting, picking, packing, and dispatch of goods.
Allocate work assignments based on operational priorities.
Maintain inventory accuracy and report discrepancies.
Ensure compliance with safety regulations and company policies.
Support the Hub Supervisor in achieving daily KPIs.
Train and guide new employees on operational procedures.
Report operational issues and recommend improvements.
Maintain a clean, safe, and organized work environment.
Requirements
High School Diploma or Diploma.
2–4 years of experience in retail, warehouse, or logistics operations.
Experience leading operational staff is preferred.
Good communication and leadership skills.
Ability to work under pressure and meet deadlines.
Basic knowledge of warehouse systems and Microsoft Office.
Willing to work flexible shifts.
