✅ Core Skills & Expertise:
• Complete Night Audit cycle & Daily Revenue Balancing
• Front Desk Operations (Check-in / Check-out / Guest Relations)
• Accounts Receivable & Cash Reconciliation
• Preparation of Daily Business Reports (DBR)
• Handling VIP guests and resolving guest complaints professionally
• Coordination with Housekeeping, F&B and Security teams
• Shift handover reports and end-of-day closing procedures