Here's what to ask before you sign anything:
1. How do you approach discovery before you start building anything?
2. Do you map the platform architecture before development begins, or figure it out along the way?
3. Can you walk me through a specific completed project in detail?
4. What does your testing process cover before handover?
5. Is documentation included as standard, or is it something I need to negotiate?
6. What does post-delivery support actually look like, and for how long is it available?
7. How do you handle changes that come up during the project?
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